Belleville, Ontario, Canada 1-888-569-2547 ext. 2294

Build Trust: Improve Your Communication and Influencing Style

Home Build Trust: Improve Your Communication and Influencing Style

How can you communicate in a way to reduce tension and build trust? Those in roles of authority know how important communication is to the quality of relationships and work performance. This training will provide participants with insights into how they communicate, what their potential challenges are in how they influence others and how to overcome them. They will receive a personalized communication profile in addition to gaining practical experience of emotionally intelligent approaches to build habits for relating well with others and achieving more positive results.

Who Should Attend?

High-potential staff
Team Lead
Lead hands
Newly-promoted Managers
Experienced Managers

How you’ll benefit:

  • To understand your unique communication style
  • To be more aware of your emotions how they affect your communication
  • How to manage your emotions
  • How to recognize the styles of others
  • To improve how you engage and influence others
  • Communication habits that build trust

Course Content

This is a practical workshop using the DYNAMIX© Individual Communication Profile and concepts from Emotional Intelligence, popularized by Daniel Goleman. Each participant will receive a 30-page individual communication style profile.

Who is your Facilitator?

Sandra Norman invests in people to bring about greater self-awareness, energy and productivity. As a certified coach and trainer, she has contributed to developing leadership presence and impact, improving communication and supporting positive organizational culture change in health care, financial, manufacturing and public sectors.


1 day (9:00-4:00 pm)


Loyalist College


$559 plus HST, includes Lunch and Parking


Email Melanie Roy or call 613-969-1913 Ext 2480 for questions.

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