Challenging relationship dynamics seem to be the rule more than the exception in today’s workplace. In fact, keeping all our communication clear and relationships stress-free can be a full-time job in itself. Whether passive-defensive, aggressive-defensive or constructive, when we encounter styles different from our own, we may experience anything from mild frustration to major relationship breakdown. Learning some strategies to make sense of differences in styles reduces tension, saves time and may go a long way to restoring collaborative workplace interactions.

Investment: $1459.00 + HST (lunch & parking included)

Click the link for additional information: Dealing with Difficult People

To register or for more information, contact: Tiffeny Dyck tdyck@loyalistc.on.ca 613-969-1913 Ext. 2294