Develop the skills and knowledge to help your organization drive improvement to your bottom line. Nearly every organization knows that it needs to improve, whether through cost reduction, productivity gains, customer relationships, revenue growth or how it treats its people. Although line management is ultimately responsible, most organizations have realized that they can get results much more quickly if they have skilled internal champions, individuals who have the tools, knowledge and people skills to get others to want to do what needs to be done. This program, developed by the American Society for Quality (a global organization devoted to improvement), will equip participants to expand their leadership role in bringing about improvement. The program will enable participants to write the ASQ-administered certification examination.

Dates: October 15 – 16, November 13 & 27, 2014.

Investment $2,295 per person, which includes a comprehensive notebook, hardcover reference book (New Edition), 1 year membership in ASQ and fee for the certification exam. Lunches and refreshments are included.

Click the link for additional information: Certified Manager of Quality Organizational Excellence

For more information or to register, contact Chuck O’Malley, LTKC at comalley@loyalistc.on.ca, or call 613-969-1913 x 2504.